0

Terms and Conditions

Please find below our Terms and Conditions which contains important information for you to read before placing your order.

SAMPLES
Samples of some our wedding
invitations are available to purchase online. The purpose of these is to enable you to see the quality and standard of our work should you be considering placing an order and they will be printed with standard, non-customizable text.

PAYMENT
If you decide to proceed with an order after we have discussed your bespoke design, a non-refundable 50% deposit is required to secure your booking. This is payable by bank transfer or Paypal. The remaining balance will be payable once you have approved a proof of your design sent via email and you have confirmed you are happy to go to print. Once the final balance has been paid, your stationery will go into production and be ready by an agreed date. Timescales for bespoke stationery are typically 4 weeks from the approval of your proofs but this can change during busy periods and this will be advised at your time of purchasing.

PROOFS
Proofs will be sent via email for certain bespoke items, usually in PDF format. The customer must check the layout and wording of all proofs received. Vintage Twee is happy to make 3 revisions to the proofs to ensure your stationery looks exactly how you would like. Any changes after this will be subject to an additional charges of £10 per revision. Vintage Twee cannot take responsibility for any mistakes within the content of the text, such as spelling or grammatical errors, which have been noticed after approval has been given. If your item has been printed with any errors that weren't corrected at the time of proofing, the customer will be responsible for any reprinting costs.  

TIMELINES

Upon placing your order, Vintage Twee will inform you of a date by which we will need to receive any information/wording for your bespoke stationery in order for them to be completed on time. Please note that failure to have this information over by the agreed date may result in your order being delayed. Our lead time for bespoke stationery orders is generally 3-4 weeks but this may differ depending on workload.

QUOTES
All prices are subject to change at Vintage Twee’s discretion and all quotes will be valid for a period of 30 days only.

COPYRIGHT
All designs on this website are copyright of Vintage Twee and must not be copied or reproduced in any form for personal or commercial use without prior agreement. If you would like to use any of images of our products for promotional purposes, blog features etc., please do contact us and we can send you high resolution files. We are a small business and welcome the promotion - we just ask for a credit and link back to www.vintagetwee.com. Thank you!


Share by: